Dealing with noisy neighbours.

As a first step, a person should talk to the neighbour making the noise and ask her/him to reduce the noise. If the noise is not reduced and the neighbour is a tenant, it may be worth contacting the neighbour's landlord. If the problem persists it is useful to keep a record/diary of the disturbances which can be used as evidence in any future action.

Local authorities have extensive powers to deal with noise nuisances. A person can ask the Environmental Health Officer (EHO) to investigate the noise. They are able to measure the level of noise and to give an expert opinion on how it rates as a noise nuisance. Local authorities have powers to seize noise-making equipment.

If the EHO considers there is a noise nuisance and has been unable to resolve the matter by discussion, the authority can then serve a notice on the person causing the noise, or on the owner or occupier of the property. If the person causing the noise does not comply with the notice, the local authority can prosecute her/him. The local authority can also apply for an injunction.

Local authority tenants who suffer noise nuisance can contact the Local Government Ombudsman, who may be able to recommend compensation if the local authority has failed in one of its duties. Tenants of housing associations and other registered social landlords (and of some private landlords) can contact the Independent Housing Ombudsman.

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