Care Home Contracts

Care Home Contracts

It is vital that you ensure that you understand what you are signing and that the contract clearly lays out your expectations as well as those of the care home.

All residents should have a written agreement before moving into the home.  If your place has been arranged and funded by the local authority, you should still be given a copy of the contract or terms and conditions.

The contract will essentially set out the terms and conditions of the care home.  This should include notification of any rules/regulations, information about what happens if your care needs change, what happens if you go to hospital for any length of time and how long fees remain payable after a resident has passed away.

The contract should also show in clear terms what the fees are, when they are due and what they cover.  Make sure you check which services and items are not included in the fees - will you need to pay extra for dental services or visits by the hairdresser?  Who will pay for staff to accompany you on hospital or optician appointments?

The contract should also show the terms concerning deposits and refunds.  Deposits should be returnable at the end of a contract if the contract has not been broken.  Equally, if the care home has breached a term of the contract, a refund of fees should be paid to the resident.

Make sure that the contract does not have a clause excluding the care home from liability in cases where they have failed in their care and diligence of the resident or the resident's possessions.

A relative of someone with Power of Attorney can sign but they must be very clear about their role.  Make sure that they will not be personally liable for the fees, unless that is the arrangement

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